Formulating a marketing strategy for your ecommerce website is one of the most important things you can do for your business. There’s no point in building a website before you’ve even thought about the marketing aspect of it. You must understand your market from the outset so that you can attract customers as soon as possible.
So what should your ecommerce marketing strategy be?
First, define what is unique about your product or service and, with that in mind, create a step-by-step marketing plan.
A big feature of marketing these days is Search Engine Optimization (SEO), which basically means ensuring that the content of your website includes the most effective keywords for each page so that when a potential customer is doing an online search, the odds are more in your favor that they will be directed to your site from the search results pages. Keyword research is the most vital part of SEO. Finding the best keywords and keyword phrases for your business is critical, because you should build your ecommerce site around these keyword phrases; you don’t just throw them in as an afterthought. Discovering the proper keyword phrases may indeed be the most important step in your whole marketing strategy.
Your ecommerce marketing strategy should include the time and budget for lots of market research. The goal of this market research is to discover:
– Who are your potential customers?
– What do your potential customers want?
– What is their demographic?
– Who are your competitors?
– What are your competitors offering?
– How are your competitors reaching their customers?
Just because keywords are the foundation you build your website upon, that does not mean that the design of your website doesn’t matter. Of course it does. Your customers should be comfortable and happy when browsing your site and should feel encouraged to visit again. The site needs to look professional, and reflect the unique aspect of your product or service. It should be simple to navigate and must enhance the visitor’s experience. Include some positive reviews from past customers if possible. All of your terms and conditions should be clear and unambiguous. Very importantly, all of your contact details must be simple to find and should be repeated throughout the site.
Once your site is created, that does not mark the end of your ecommerce marketing strategy. On the contrary, you must now work hard to maintain the site, always being sure that it’s up to date. Additionally, you should constantly analyze its web traffic to find out how many visitors you’re getting, how long they spend on the site, what pages they visit, etc. This information is invaluable for enhancing the site, fine tuning your strategy and thus bolstering your bottom line.